28/05/2020
Episode 1
In this episode I:
- introduce myself
- share a little about my business Employee Matters
- tell you what inspired the podcast and who will get the most value from listening
- share what I what I hope to achieve from HR Heroes explain the format
- plus where people can find out more and subscribe if they wish
Things we cover in this episode:
- What to do if an employee of your business gets COVID-19?
- Unpaid Leave management
- Annual Leave or Long Service Leave management
- Three options to reduce resourcing costs – Stand Downs, Leave & Redundancy
- Brand Risk
- Managing Home Workplace Health & Safety, including Mental Health
- Coping with Mother’s Guilt
- Employee’s personal connection with the workplace and the impacts
Episode 2 Notes
- Mental Health and your Duty of Care as an employer
- Working from Home impacts to productivity
- Non performing employees that are now WFH
- Workplace Surveillance Policy, metadata and social media use
- Accessorial Liability & your personal risk
- General Protections – what does it mean and who does it protect?
- Fair Work repercussions
- JobKeeper – how employers can leverage this?
- How to lead through a crisis – gift toilet paper!
Episode Notes Part 1 David Dugan
- How to innovate now and is it necessary
- What is it that I am not seeing and why business owners need to ask themselves this?
- How to seize the opportunity of COVID-19
- How to use Partnerships to add value and grow your business
- As a business owner you have 3 businesses – the Now business, the Future business and the Asset business
- What is mindset and why is it more important than ever now?
- Keep calm and use this as an opportunity to innovate and excel
Episode 2 Notes
- How to change your business offering to adjust to the COVID-19 crisis
- Mindset of an entrepreneur
- Buying cycle impacts
- Who is spending money during COVID-19
- Managing stress as a business owner
- Workflow flow and structure
- Kan Ban
- Stand Ups
- Self Sabotage and serving clients
- What are the most successful global Entrepreneurs doing now
- What is your Ideal Lifestyle number
- Entrepreneurial habits
- What has your best boss to date taught you
- What Richard Branson has taught me
- What are the benefits of being able to negotiate as a business owner or manager
- Biggest lesson learnt as a hostage negotiator
- Are women or men better negotiators?
- How fear impacts results
- Negotiation tips and frameworks to use today
- What does being positive do to your thinking capacity
- Practical script for getting a discounted rent or rent holiday
- CAVIAAR framework
- Desire to correct solicits information
- How to get your team members to take their annual leave at this time
- How to get your invoices paid
- How to negotiate with your teenagers
- How to get a cold read on your person you are negotiating with
- How to protect the relationship so they will still deal with you
https://www.blackswanltd.com/
https://www.linkedin.com/in/derek-gaunt-2943a824/
https://www.amazon.com.au/s?k=never+split+the+difference+by+chris+voss&crid=50G87D32JKPJ&sprefix=Never+s%2Caps%2C313&ref=nb_sb_ss_i_6_7
https://www.amazon.com.au/Ego-Authority-Failure-Intelligence-Negotiator/dp/164137182X/ref=sr_1_1?keywords=Ego+Authority+Failure&qid=1586406760&sr=8-1
Episode 1
- The launch of RUOK?
- What are the impacts of COVID-19 on Mental Health
- What are the stats around Mental Health in the Australian workplace
- What are the impacts of Working from Home on employees and employers
- What are the upsides of isolation
- What can you do if you suspect a team member is suffering from a mental health condition
- ICARE framework
- Why walking is key
https://www.linkedin.com/in/graemecowan1/
https://www.ruok.org.au/
Amazon link to Back from the Brink – https://amzn.to/34nwdbs
2nd book to help carers – Back from the Brink Too
Episode 2
- CSIRO research on Rising Stress Levels
- Impact of Covid-19
- Costs of mental health on business
- Examples of companies doing Mental Health well
- Employee Assistance Programs (EAP)
- RUOK? Phone Sleeve
- VIP care (Vitality, Intimacy & Prosperity)
- Mood vampires
- Self Care
Amazon link to Back from the Brink – https://amzn.to/34nwdbs
2nd book to help carers – Back from the Brink Too
Episode Notes
- Xero
- Making the complex tax and accounting understood for clients
- Alcohol as a tax deduction
- COVID-19 impacts
- What can business owners do to protect their businesses
- Scenario Planning
- Employee cost management
- What numbers do business owners need to know now
- What could the government do to help SMEs
- ATO actions – Helpline 1800 806 218
Episode Notes
- Postnatal Depression
- Energy management and shifts
- Influencing nervous systems
- Listening skills
- Checklists
- Transitioning to home from Work From Home
- How to breathe properly
- Acidic diets impacts to breathing
- 10 breaths upon waking up – “Starting the car”
- Meditate
- Benefits of breathing effectively
- Using breathwork for performance
- Mums and breathing
- Breathwork to help kids
Episode Notes
- Working from Home
- Leading remote teams – what is the management style that works
- Employee Wellbeing
- Mitigating Working from Home risks
- Communication Strategy
- Employee Assistance Programs (EAPs)
- Change Management
- Onboarding new hires
- Employment Law
- Virtual teams
- Mistakes business makes with their employees
- What makes a great boss
Episode Notes 1
- Domestic Violence is about accumulative harm and reversal
- Fair Work says business has a ‘duty of care’ around Domestic & Family Violence – it is a workplace issue
- How is Domestic Violence defined
- Text message harassment “hi”, ‘calling card’ is about creating threats of fear or harm
- What are the types of D&FV – sexual, physical, cultural, social, religious, financial, systems
- Why don’t victims just leave
- Working from Home risks for victims of DF&V
- Occupational Violence
- Sexual Harassment at Work (Home) from a perpetrator of D&FV
- How can a business owner help where they suspect an employee is suffering with Domestic Violence
- How to have an initial conversation with someone you suspect is a victim of D&FV
- What are the risks to business owners if they ignore a victim of D&FV
- How can you provide help to your employee who is experiencing D&FV
Episode Notes 2
- Are you a victim of Domestic Violence?
- For victims of D&FV – “We believe you and it is not your fault.”
- What is your exit safety plan
- Tips to leave an abusive situation safely
- Where is the best place to hide things
- What impacts do having pets have around leaving a D&FV situation
- How to use your phone in an emergency
- Three things to remember if you are a victim
Episode Notes 1
- The value of a relationship with your GP
- Mental Health
- Telehealth
- Was a pandemic inevitable?
- Vaccination
- HIV
- Live Animal Markets
- Mental Health in the Workplace and Working from Home
- Have a mental health plan – be prepared
- Meditation, being present
- Coping Strategies
- Job stress
- RUOK?
- Advice for parents with home schooling
- Cognitive load
- Repercussions of isolation on families by age group
- Protecting your children through COVID-19 – building resilience
- Practice positivity
- Man’s Search for Meaning – Viktor E. Frankl
- Practice gratefulness
- How to keep yourself safe from COVID-19
- Do masks help?
- Neuroplasticity
- Teachers are heroes
Episode Notes 1
- How to deal with different age groups of kids at home through COVID-19
- How to structure a child’s day
- Creating child led time to maintain attachment to you as their parents
- Setting expectations with teenagers
- Are we expected to be teachers?
- Kids building businesses
- B1G1
School Ready – A practical and supportive guide for parents with sensitive kids –https://bit.ly/2VoXl5F
Episode 2
- Telehealth
- Parents are feeling overwhelmed and how they can get help
- Mental Health impacts
- NDIS, Medicare Plans
- How can we entertain our kids through the school holidays
- Screen time and limits
- How can parents get help or support if they are not coping
- How can parents protect their kids
School Ready – A practical and supportive guide for parents with sensitive kids –https://bit.ly/2VoXl5F
Episode 1
- Cloud set up = flexibility, adaptable
- Productivity tools
- Cyber security risk and controls – checklists
- ZOOM/ Microsoft Teams
- Technology to enhance working from home
- Hosted VoIP
- How to increase productivity of WFH teams
- Internet load
- Mindset
- Multi factor authentication
- LastPass
Episode Notes
- Working from Home WH&S impacts
- Making a home office safe
- Pets and their impacts to the workplace
- Trip Hazards
- First Aid Kits, Smoke detectors, Fire Blankets
- Check in calls with employees
- Making WH&S practical for the business
- What are the costs of getting WH&S wrong
- Mental Health First Responders (MHFA)
- What are the potential costs if we get this wrong
- Working from Home Agreement with an end date
- How to manage your own health through COVID-19
- PSTD & animal support
- Domestic & Family Violence impacts and support
- Practice gratitude
FAQs
- My business is struggling, what can I do to help it survive? 1.33
- What do I do if an employee contracts COVID-19? 4.06
- What options does an employer have if schools/ childcare centres close and parents are trying to balance working from home with children at home? 5.09
- I have a travel member who is stuck overseas due travel restrictions. What can I do? 6.15
- I have an employee who due to government direction in self isolation or quarantine? 6.44
- Can I reduce my team’s hours or salary? 7.12
- Can I make my team go casual? 8.35
- Can my team work for free? 8.55
- Do I have to pay redundancy? e.g associated companies 9.56
- Do I need to document any changes? 10.58
- Can I get them to take leave? 11.12
- How can I be a great leader? 11.45
- Will Fair Work come after me? 12.20
- What are the risks, if I get this wrong? 12.27
- What happens if my workplace is closed due to a government enforced shut? 13.15
- My business is struggling,can I stand down my employees? 14.13
- What factors do I have to consider with having my employees working from home? 15.25
- Can an employer refuse to attend the workplace because they are fearful? 16.18
- How much and what should I be communicating to my team at the current time? How can I reassure them when I’m not sure myself? 16.57
- What happens to allowances that employees currently receive as part of their package around car or travel. Our employees are all working from home and conducting all client contacts via phone, email and zoom. 18.18
- How can I support my employees well being? 19.24
Episode Notes
- The business focus of HR and the financial impacts
- The market impact of the COVID-19 is panic and short term focused
- The impacts of moving to Working from Home
- The risks and mitigation of Working from Home
- How to decide about downsizing
- Redundancy Risks and the influence of panic
- Unfair Dismissal Claims or General Protections Claim
- Business Continuity Plans
- Case study of a client who had not previously had any HR
- Award Classification
- Client stakeholder management
- The value of having an independent HR Practitioner
- What are the most common mistakes that businesses make with their employees
- Business Plans and Strategic People Plan
Episode Notes
- What are you seeing in the market around COVID-19
- How are clients managing the huge volume of announcements from Government
- Communication strategy
- Innovation impacts of COVID-19
- Talent Management & Employee Value Proposition
- Working from Home Risk Mitigation
- Managing employees who work off site
- Headcount reduction & risks
- The benefits of planning
- Other alternatives to redundancy
- Breach risks – costs, reputation,attraction
- Case examples of who is doing this well
- Consultation
- Case study of a Construction Business (family business)
- Why is trust and culture important for business
- Recruitment planning
- HR Management
- Change Management
- Business Growth
- Building trust
- Benefits of hiring, managing and exiting better
- Being respectful of different team members needs
- What makes a great boss
Episode Notes
We wanted to review and analyse what the JobKeeper Scheme means for you, your employees and your business and how you can make it work for you. So that you will not only survive but thrive through COVID-19.
Legal
- What is the JobKeeper Scheme trying to achieve for Australia
- Benefits for employees and employers
- Parental Leave eligibility
- How to use the subsidy for innovation and creativity
- How can we give back to our community
- What are the risks
- Understanding what you can actually do from a legal perspective
- ATO’s access to data
- Fair Work Commission & spike of claims
- Crisis-tunity – what is the ‘silver lining’
Accounting
- Government Stimulus packages
- What is the impact to business
- Mindset
- Industries that have been wiped out versus innovation or pivots
- What are the ATO warnings to Accountants and business
- Accountability Accountants
- Penalties
- Benefits for employees and employers
- Benefits of remaining in employment
- One Touch Payroll
Human Resources
- Complexity of the scheme
- How to get your employees to understand the scheme
- Employee Eligibility
- What are the opportunities of implementing the JobKeeper Scheme
- Consultation process and the benefits of consultation
- Job duties and changing the duties that an employee does
- Employee eligibility assessment
- What is the one thing from a legal, accounting and HR perspective every business owner needs to do now?
- What is the opportunity for business, employees, society with JobKeeper Scheme?
- What about post COVID-19, what will business look like then?
Business Stimulus Relief Package
Ph: 02 92335669
Episode Notes
- Using this crisis to your advantage
- What does the new world of work look like?
- Well Being was the No1 goal
- How to move to Working from Home successfully
- Communication Strategy
- How to survive COVID-19
- Training is the opportunity
- Authentic leadership impacts
- How culture is important
- What are the biggest mistakes that employers make with their employees?
- Working remotely = trust
- What was the JobKeeper Scheme trying to achieve
- What is the reality of ‘one in all in’
- JobKeeper enabled direction
- What are the changes that an employer can make to the way an employee is directed to work
- What are the risks for employers and employees & how can you protect yourself
- What is happening to the numbers of complaints with Fair Work
- Why should you get advice
- Extension of time to the enrolment date & extension to 8th May to back pay employees
- From an accounting perspective what do business owners need to do
- Why is the government looking to extend times
- What are the practical realities from an accounting perspective for business
- Alternative tests for eligibility & special considerations or appeals for business
- What are the penalties for illegally claiming JobKeeper benefits
- Employee / Employer attitudes and behaviour around JobKeeper
- What can you do if an employee refuses to return to work
- What changes can you make to the way that you have employees work
- What is the one thing from a legal, accounting and HR employers must do
- What is the greatest opportunity for business, the economy, employees or society
- What will work look like after COVID-19