A couple of weeks ago I had a potential client contact me, needing some performance management support. They had 2 issues; one was easy – ‘can you help us with annual reviews?’ – ‘Yes!’ I said. The second was more complex – she had 3 employees that were either not performing or had poor and unhelpful attitudes. She really wanted to turn this situation around as it was having a significant impact on morale and productivity across the business. She was keen to resolve the performance issues to a satisfactory level or terminate but she was wary of the Unfair Dismissal legislation and understanding what she could and couldn’t do…
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