Hear what Employee Matters clients have to say about how we have helped them maximise profitability, sustainability and productivity through their employees.


Measurably Better Services
At Employee Matters, we are in an ongoing dialogue with our clients, taking care to measure how we're doing and learn what we could be doing better. That's how we know we're providing unrivalled levels of HR & Recruitment service and expertise.
NPS
Score:
+79
When asked their likelihood of recommending Employee Matters on a scale of 0 to 10, 95% of our clients gave us a score of 8/10 or higher!
Customer
Satisfaction:
89%
When asked about the service provided by our Employee/Recruitment Experts, 90% of our clients rate the service provided as 8/10 or higher!
Make Your Employees Your Advantage
Book a free call to discuss your HR, Recruitment or ER Legislation challenges with an experienced member of the Employee Matters team:
Explore Our Services
Your employees should be your greatest strength, but they could be your greatest risk.
We partner with organisations of all shapes and sizes to provide tailored HR/Recruitment services:
Outsourced HR
Our Employee Experts understand that every organisation is unique, so we analyse your HR pain points and provide a proactive HR strategy offering as much or as little HR & Recruitment help as you need, with an unrivalled level of tailored services and expertise.
Outsourced Recruitment
We deliver innovative recruitment solutions ideal for businesses that need a flexible, cost-effective way to find the best talent. Whether you need to fill one role or dozens, we'll handle your end-to-end recruitment needs, partnering with you and your team to help you find and hire the right people.
Client Case Studies
Explore more examples of how we have helped our clients with their unique HR and Recruitment challenges:
Client Testimonials
“You've done a great job in a cost-effective manner. I feel like the service is value for money and we are getting results. The mood around the office has changed dramatically for the better. That's been very positive.”Bill MurfittNorthquest Capital | Operations Director
“Having our Employee Expert allowed me to focus on formulating our longer term HR strategy whilst getting our company to a standardised set of HR policies and practices. It has taken the pressure off dealing with many of the day to day issues and brought a professional and thoughtful approach to dealing with a broad range of matters. It has allowed me to set the platform for our executive team in formulating priorities for HR in our business planning and to develop a resource that is well respected and integral to the success of our business.”Kym HooperNew Forests | Chief Operating Officer
“Attitude is great, the team are easy to call and communicate with. Our Expert keeps us in the loop and holds us accountable. The candidate experience has been very positive. The beauty of this model is our Employee Matters Expert is super responsive and like a member of our own team.”Juanita GravesActron Air | Chief People Officer
“Our Employee Expert is very responsive, knowledgeable and professional. She provided great guidance and support in developing our roadmap and performance review process. In addition, the recruitment of the first role happened really quickly with good candidates put forward by our Recruitment Expert. We use a lot of recruitment services around the world; this is the quickest and smoothest I have experienced.”Paul CrawfordInfravision | Chief Business Officer
“The expert advice that we’re given has made me feel confident that Cambridge is compliant. 100% I would recommend Employee Matters."Anna BorrowdaleCambridge University Press | Managing Director
“My Expert is switched on and is easy to work with. She checks in, follows up, and is very proactive. I feel confident and know she’ll respond quickly. She’ll even send me a reminder if I’m quiet.”Marisa Lo CertoArtilux Australia | Director/General Manager
“I feel like my Expert is an advocate for me. She develops great relationships with key stakeholders and at times when I dropped the ball, she promptly picks it up before it even hits the floor."Samantha VarndellZip Water & Waterlogic | HR Business Partner
“Our Expert approaches recruitment with the same high standards and rigor as an internal stakeholder. She is proactive, thorough in her briefings and makes a point of understanding the deeper context of every position”Lana PepitoIPC International | People and Culture Advisor
“From day one, it felt like our HR Expert was a part of the team and that’s very important from a people-person perspective, to develop confidence within the team … she always had agendas for meetings, the top things she was working on, and when she was going to deliver them, which made my job easier”Martin McConnellAssetinsure | CEO
“We really did feel as though Maaike and Catherine were members of our internal staff. That gave us a lot of comfort to openly communicate. It is a much less risky decision making process.”Frank BayssariMeridian Homes | Chief Financial Officer
“Our Expert was very careful about our brand during the recruitment process and asked lots of scoping questions to ensure the right cultural match. The service didn’t feel transactional; there was real care involved. I really liked the internal partnership where Recruitment worked with HR to help me get the Position Description, classification and salary band right.”Michelle KedwardAsthma Australia | Director for Corporate Services
“Our expert has excellent depth of knowledge and the ability to tailor things to make it make sense. She makes it right for our size of business and our appetite and she handles the stakeholders and the staff involved well.”Glenn StalleyMaggio's | Group GM
"Our Expert is a truly exceptional trainer with a talent for group engagement. What sets her apart is her incredible flexibility; she tailors every session to address our most urgent and relevant topics. She consistently reviews the material beforehand to ensure it aligns perfectly with my goals. Her sessions are never passive - she has a gift for bringing the whole group into the conversation. Combined with her high level of responsiveness, she is great to collaborate with."Sue ThorpMacutex | General Manager
"The overall experience was excellent. The facilitator was professional, impeccably prepared, and turned a potentially dry topic into a fully engaging four-hour session. The impact was immediate: our managers were so inspired that it led to unprecedented self-reflection and a commitment to new recruitment goals for female talent. It’s rare to see leadership this engaged and ready to take action. If you want a seamless, high-value training that translates into real-world change, this is it."Erika BuckleyAssetinsure | Head of People
"Our Expert is a high-trust partner who delivers powerful, insightful training and practical solutions that have truly leveled up our team's leadership and feedback skills."Alan MerciecaMermed | Managing Director
"The leadership training Catherine has provided for our managers and staff has been exceptional, but what truly sets her apart is how seamlessly she has integrated into our organisation. Unlike past experiences, Cathy feels like a genuine member of our team."Juanita QuirkThomas Hopper & Partners | Office Manager
"She did a really good job with our training session. Despite the volume of questions we threw her way, she kept everything clear and relatable. By using real life examples and a layman’s perspective, she made complex topics easy to digest. We’re already looking forward to our next session!"John MamoFindex | Partner
My Recruitment Expert was always very positive and friendly and was always willing to help me find my dream role.Kiran| Candidate
Employee Matters went above and beyond to help me feel comfortable with the role and gave me all the information I needed.Hatim| Candidate
My Recruitment Expert loves what she does - she was able to connect the company's needs as well as my needs together.Marnie| Candidate
Make Your Employees Your Advantage
Book a free call to discuss your HR, Recruitment or ER Legislation challenges with an experienced member of the Employee Matters team:
