Hear what Employee Matters clients have to say about how we have helped them maximise profitability, sustainability and productivity through their employees.
Measurably Better Services
At Employee Matters, we are in an ongoing dialogue with our clients, taking care to measure how we're doing and learn what we could be doing better. That's how we know we're providing unrivalled levels of HR & Recruitment service and expertise.

NPS
Score:
+79
When asked their likelihood of recommending Employee Matters on a scale of 0 to 10, 95% of our clients gave us a score of 8/10 or higher!

Customer
Satisfaction:
89%
When asked about the service provided by our Employee/Recruitment Experts, 90% of our clients rate the service provided as 8/10 or higher!
Make Your Employees Your Advantage
Book a free call to discuss your HR, Recruitment or ER Legislation challenges with an experienced member of the Employee Matters team:
Explore Our Services
Your employees should be your greatest strength, but they could be your greatest risk.
We partner with organisations of all shapes and sizes to provide tailored HR/Recruitment services:
Outsourced HR
Our Employee Experts understand that every organisation is unique, so we analyse your HR pain points and provide a proactive HR strategy offering as much or as little HR & Recruitment help as you need, with an unrivalled level of tailored services and expertise.
Outsourced Recruitment
We deliver innovative recruitment solutions ideal for businesses that need a flexible, cost-effective way to find the best talent. Whether you need to fill one role or dozens, we'll handle your end-to-end recruitment needs, partnering with you and your team to help you find and hire the right people.
Client Case Studies
Explore more examples of how we have helped our clients with their unique HR and Recruitment challenges:
Client Testimonials
"Our Expert is a truly exceptional trainer with a talent for group engagement. What sets her apart is her incredible flexibility; she tailors every session to address our most urgent and relevant topics. She consistently reviews the material beforehand to ensure it aligns perfectly with my goals. Her sessions are never passive - she has a gift for bringing the whole group into the conversation. Combined with her high level of responsiveness, she is great to collaborate with."Sue ThorpMacutex | General Manager
"The overall experience was excellent. The facilitator was professional, impeccably prepared, and turned a potentially dry topic into a fully engaging four-hour session. The impact was immediate: our managers were so inspired that it led to unprecedented self-reflection and a commitment to new recruitment goals for female talent. It’s rare to see leadership this engaged and ready to take action. If you want a seamless, high-value training that translates into real-world change, this is it."Erika BuckleyAssetinsure | Head of People
"Our Expert is a high-trust partner who delivers powerful, insightful training and practical solutions that have truly leveled up our team's leadership and feedback skills."Alan MerciecaMermed | Managing Director
"The leadership training Catherine has provided for our managers and staff has been exceptional, but what truly sets her apart is how seamlessly she has integrated into our organisation. Unlike past experiences, Cathy feels like a genuine member of our team."Juanita QuirkThomas Hopper & Partners | Office Manager
"She did a really good job with our training session. Despite the volume of questions we threw her way, she kept everything clear and relatable. By using real life examples and a layman’s perspective, she made complex topics easy to digest. We’re already looking forward to our next session!"John MamoFindex | Partner
My Recruitment Expert was always very positive and friendly and was always willing to help me find my dream role.Kiran| Candidate
Employee Matters went above and beyond to help me feel comfortable with the role and gave me all the information I needed.Hatim| Candidate
My Recruitment Expert loves what she does - she was able to connect the company's needs as well as my needs together.Marnie| Candidate
From initial call to setting the interview up to hiring, my Recruitment Expert would always check in with me and guide me.Ana| Candidate
This was my first corporate application process … thank you so much for your honesty, transparency and support!Katy| Candidate
My Recruitment Expert was very professional and easy to work with, having an in-depth knowledge of the company and its culture.Abbe| Candidate
My Recruitment Expert provided excellent support during each phase of my employment process … patient and calm and easy to deal with.Miraj| Candidate
My Recruitment Expert maintained excellent communication through the entire process before and after the interviews to keep me informed.Declan| Candidate
My Employee Matters Recruitment Expert followed up with me every step of the way!Lisa| Candidate
The personal, friendly and supportive, yet professional and thorough approach was a lovely mix.Robert| Candidate
I was amazed at how fast my Recruitment Expert was in keeping me posted throughout the hiring process!Hong-Ngoc| Candidate
I couldn't be happier with the service - from the very first call and even getting a call on my start day.Gavin| Candidate
The Employee Matters Recruitment Expert was very friendly and helpful during whole process. She gave all information that I need.Tugba| Candidate
My Recruitment Expert kept active communication throughout the process and ensured that feedback was brought back to me fast!Ryan| Candidate
The Recruitment Expert explained the role very well with every bit of detail which helped me well to present myself in interview.Muhammad| Candidate
Make Your Employees Your Advantage
Book a free call to discuss your HR, Recruitment or ER Legislation challenges with an experienced member of the Employee Matters team:
Source: the customer feedback data quoted on this page is a snapshot taken 16/1/2024.
