Hear what Employee Matters clients have to say about how we have helped them maximise profitability, sustainability and productivity through their employees.
Measurably Better Services
At Employee Matters, we are in an ongoing dialogue with our clients, taking care to measure how we're doing and learn what we could be doing better. That's how we know we're providing unrivalled levels of HR & Recruitment service and expertise.

NPS
Score:
+79
When asked their likelihood of recommending Employee Matters on a scale of 0 to 10, 95% of our clients gave us a score of 8/10 or higher!

Customer
Satisfaction:
89%
When asked about the service provided by our Employee/Recruitment Experts, 90% of our clients rate the service provided as 8/10 or higher!
Make Your Employees Your Advantage
Book a free call to discuss your HR, Recruitment or ER Legislation challenges with an experienced member of the Employee Matters team:
Explore Our Services
Your employees should be your greatest strength, but they could be your greatest risk.
We partner with organisations of all shapes and sizes to provide tailored HR/Recruitment services:
Outsourced HR
Our Employee Experts understand that every organisation is unique, so we analyse your HR pain points and provide a proactive HR strategy offering as much or as little HR & Recruitment help as you need, with an unrivalled level of tailored services and expertise.
Outsourced Recruitment
We deliver innovative recruitment solutions ideal for businesses that need a flexible, cost-effective way to find the best talent. Whether you need to fill one role or dozens, we'll handle your end-to-end recruitment needs, partnering with you and your team to help you find and hire the right people.
Client Case Studies
Explore more examples of how we have helped our clients with their unique HR and Recruitment challenges:
Client Testimonials
My interview with Employee Matters was very informative and clear - probably the most comfortable interview with a Recruiter that I've experienced!Julie| Candidate
The Recruitment Expert answered all my questions … I felt valued as a person and not just another candidate!Karl| Candidate
Very professional, great communication and a genuine willingness and interest to assist candidates with employment opportunities.Kim| Candidate
Employee Matters approaches recruitment with professionalism and compassion … this created a relationship of trust which allowed me to be my best.Elijah| Candidate
The ongoing support and the personal level provided by the Recruitment Expert … they go above and beyond compared to others!Catalina| Candidate
Employee Matters reviews a candidate from all aspects from phone interview to psychometric test, which is very different to recruitment agencies.Jason| Candidate
I was well-informed about the company and role for me to research and prepare for the multiple stages of interviews.Joshua| Candidate
Updates about the position and the feedback from the employer were sent to me very promptly.Cassie| Candidate
"Our trainer was good, we had a small, group, she was very practical and high level, so not bogged down in the detail - very practical and usable straight away, empathetic to our organisation in terms of its size and level of sophistication."Liz CrowhurstFC Capital | General Counsel
"As a small business, our partnership with Employee Matters is a cornerstone for people management within our group. With ever changing standards, policies and requirements of small business from many government and non government organisations we are confident that as a group we remain compliant and more importantly offer our valued staff a safe, engaging and fun place to work."Julian TrainBarrelhouse | Director
"We think our Employee Expert is outstanding. She's agile; if things don't work out how we want them to, she just picks it up and keeps moving. She can deal with any problem you give her and doesn't need a huge amount of context, she just gets into it. She just gets on with it."Dianne ChallenorConstantinople | Co-Founder and Co-CEO
“Quick to respond and always provides detailed, thoughtful advice that shows a real understanding of our business.”Tom StrayDentalife | Managing Director
"Our Employee Expert has been a fantastic help to our business in the past 2 years. It's been a great support to me to know I can call her at any time for advice. She is always friendly, enthusiastic and always makes time to be available when I need advice on something. The service is great for small to medium businesses that don't have a dedicated HR team in-house."Sara McLoughlinLion Underwriting | Head of Operations
“Post interview process, the feedback from two candidates was that they both had never experienced anything like that before - in a positive way. It felt that it was good for us as a business and it gave us a level of confidence, and also the candidates a level of confidence about what sort of employer we are.”John OxleySydney Beach Homes | Director
“Natasha’s presentation was highly engaging and valuable and provided relevant and practical strategies that I could implement immediately in my business. It has cemented and validated my thinking around strategies to entice new employees to working with me and being able to stand out against my competitors. “Lisa DavenportPivotal Occupational Therapy | Director
“Audrey provided a professional HR service, tailored to our specific needs - nothing was a problem. She is extremely diligent and her communication is excellent.”Kurt NilsenLion Underwriting | Managing Director
" We use lots of consultants, Maaike is the one that feels most part of the team. Maaike is across everything and knows the business. She is very honest and I know I will get her true opinion".Lauren HartOptimal Living Therapy | Founder
“Audrey was incredibly responsive and flexible, going above and beyond to answer all of my questions. The support options are fantastic. Everyone I interacted with at Employee Matters was lovely. Overall, my experience has been really good.”Lauren FeelyLunare Healthcare | Occupational Therapist
“I had a great experience with Employee Matters. You were very professional, you got us what we wanted, an experienced workforce management consultant.”Grace MuirTambla | Senior Consultant
I felt Employee Matters was extremely understanding of my situation and negotiated a great work life balance for me!Raaziya| Candidate
Make Your Employees Your Advantage
Book a free call to discuss your HR, Recruitment or ER Legislation challenges with an experienced member of the Employee Matters team:
