What Our Clients Say

"In 2017, my company launched its first group coaching program, designed to provide small business owners in their early years with the knowledge and support they need to grow, whilst effectively managing commercial risk. Employees and contractors are such a high-risk area for business owners, specifically those who cannot afford – or do not know where to find – reliable advice.  I met Natasha in 2015 when she was delivering a presentation to a group of small business owners. With years of experience of my own in HR, within corporate organisations, it was obvious Natasha knew her subject matter inside-out. She was engaging, relevant and it was obvious that she cared. Upon launching my group coaching program, Natasha was an obvious choice to deliver a workshop on recruitment and employee engagement. Natasha was – as usual – engaging, and the content of the presentation was very relevant to the audience. As was evident from our surveys, my clients were extremely satisfied with the workshop – they felt that Natasha was the “right balance between knowledgeable and approachable”, and that the workshop resulted in increased awareness relating to HR matters which are relevant to them, and the confidence to expand their business through more clarity on the hiring process and employee engagement strategies. Since then, all the clients who attended the workshop have hired employees and they have found the strategies they learned to be extremely useful. I recommend Natasha to all my clients who currently, or plan to, employ staff, and I hope Natasha will continue to facilitate the HR workshop for our future group coaching programs."

Kathryn Kavanagh

Momentum Lab | Director

"I was very fortunate to meet Natasha Hawker at a Conference and felt so inspired by her enthusiasm that I got hold of her book “From Hire to Fire”. I found it to be an excellent summation of events that occur every day in the workplace with ready tips in how to deal with these situations. Natasha’s goal in writing the book was for it to sit "doggy eared" on managers desk and being referred to as a guide when these situations arise unannounced. This objective has been achieved and I would recommend any small business owner who is unfamiliar with managing staff to get hold of the book as it is a great knowledge base to deal with these situations."

Brian Doughty

The Outsourced CFO | Founder and Director

"Honoured to have Natasha Hawker sharing her entrepreneurial journey and incredible achievements with us. Her presentation has added value, inspired and empowered our start-up students’ businesses and mindset significantly. Her lessons and insights around Internal Communication, Retention strategies and Risk assessments were incredible. Thank you so much for sharing such powerful strategies with us."

Paula Mills

Academy of Entrepreneurs | CEO

I really enjoyed reading your book “From Hire to Fire and Everything In Between” as it was very informative, insightful and simple. I appreciated the plain English explanations and step-by-step process. For a small business like mine, it helped guide me to properly implement formal and appropriate procedures and set better employee expectations and introduce them into a better managed business. In particular the checklists are practical and easy to refer back to, it helped me out heaps.  My employees are now in a stronger business, expectations are set from the start, the culture is strong and they have hit the ground running much sooner!

Charbel Tann

"If you need to recruit, then speak first to Natasha Hawker from Employee Matters – the best way to find people. DO NOT DO IT YOURSELF – IT’S NOT WORTH IT!!! I cannot recommend their services enough. Hopefully you’ll have ‘Super Sally’ working for you - who has found us some great people. She does all the hard work, screens out the unsuitable applicants, and you’re left with just a few interviews – everything else is done for you and for such a great price it’s not even worth your time doing anything else."

Chris Painter

Mosmar | Director

"I wanted to say how over the moon delighted I am with the service, support and fit of your offer and company with ours. Ashleigh (our new team member) is fantastic. Kate was brilliant and a little over a week from first talking to you Ashleigh is here and fitting in like hand to glove. Happy, happy, happy, will definitely maintain, nurture and pursue the relationship with you as our HR team."

Lucy Cole Edelstein

Straight Talk | Director

"The team at Employee Matters is experienced, commercial and professional and I feel I can trust them with my business. The Appropriate Workplace Behaviour session is an eye opener. The new guidelines around bullying are good to know and it’s comforting to know I have minimised the potential risk for my business should something go wrong. We did the session with the whole team and not only did we all walk away with some new information but also with an appreciation for the positive and respectful way we all work together."

Tim Murphy

Media Travel | Owner

"Whilst we have a full HR team, sometimes it's helpful to have an extra experienced and professional resource to call on in peak periods or for a specific project. Natasha was very flexible and helpful to determine which parts of the project we kept in house and which parts Employee Matters completed for us. In addition to getting the job done quickly and easily we managed to keep within our budget."

Linda Farrugia

Trivett | General Manager, HR

"I have engaged Employee Matters to assist with some tricky HR related situations I inherited at TP3 and have found their advice & support to be exemplary. My Employee Expert was extremely responsive to my situation and offered me a couple of both creative & cost effective solutions, which we then worked through together to a satisfactory conclusion. I would recommend Employee Matters without hesitation and look forward to working with her again."

Ruth Hamilton

Australian Institute of Management | Senior Client Relationship Manager

"Natasha is a first class HR consultant. Her expert knowledge skilfully & empathetically applied in the workforce ensures employer & employee best interests are taken care of. Natasha is valued & well respected for her humour, integrity & flexibility. Hiring Natasha will be one of the best decisions you will make."

Suzanne Dwyer

TP3 | CEO

"My Employee Expert is very responsive and really understood my requirements and sense of urgency... she was able to identify the right interim solution within 24 hours which was such a relief."

Leesa Tongoulidis

Suncorp | Manager

"We recently engaged Employee Matters to hire a key team member into our business. We had failed three times to fill the position. Our business was in pain and our staff were working overtime with uncomfortable workloads to fill the gap. My Employee Expert was able to quickly identify all the required skills, necessary traits and assess our team dynamics. Their team acted quickly to interview and put forward ideal candidates. We hired our new team member and the business has been transformed. Thank you Natasha Hawker and the team at Employee Matters. I wish I had taken this step 6 months earlier!"

Justine Coombe

Ignite Digital | Founder & CEO

"Natasha’s responsiveness to my HR need was extremely welcomed and timely. She put my questions into immediate context. Her response was highly relevant, showing she listened in detail and provided pertinent advice whilst outlining a clear course of action. She was able to solve my problems quickly, enabling me to get back to business."

Kara-Lee Richards

Precise Value | Director People Performance and Strategy

I have been recruiting staff through Employee Matters for two years now. I have found them to be thorough and well informed about the needs of Corporate Travel. The staff are friendly and professional. Their service is prompt and efficient and better priced than any other recruitment agency in the market.

Linda Butler

Media Travel | HR

"Before engaging Employee Matters, I struggled to find somebody who could provide timely professional HR advice that didn't break the bank and didn't have large upfront cost commitments. Employee Matters were easy to engage and they were very upfront with the costs which gave me a lot of comfort in doing business with them. We have always been impressed with their level of customer service responsiveness, as well as the knowledge of their team. In the past I have struggled to get solutions from Govt services, so we often just had to "wing it"! But since engaging Employee Matters, I have been really pleased at the resolutions that we have been able to get. Working with Employee Matters has given us confidence in our employment matters with our staff and any of our HR concerns. I thoroughly recommend Employee Matters to anybody who is looking for a reliable small business HR consultant and looking for somebody as a trusted partner to work with for any of your HR compliance or employee needs."

Peter Moriarty

itGenius Australia | Director

"Our new team member couldn’t be a more perfect fit with our company, sometimes some things are meant to be. Thanks for your help in securing such a wonderful member for our team."

Anita Hill

Superior Super Solutions | Managing Director

"As a small business without the luxury of an in-house HR team, or the expertise to make complex and critical workforce decisions, it was logical to outsource our HR to Employee Matters. It was one of the best decisions we have made. Employee matters have been integral in the growth of our company. With their expertise in all things from hiring, remuneration, compliance, to workplace health and safety they advised and tailored solutions specifically for us. Employee matters ensure your business is getting it right, from the start."

Sarah Hunstead

CPR Kids | Director

"I wanted to thank Employee Matters for supporting me and my business as we tackled the key business element of employment policies. We are not a big enough company to have someone in a full-time role but I knew it was just one of those things that I needed to get completed. Kate was great at providing professional direction backed up by timely written information that pulled everything together. Her communication was clear and precise giving me full confidence that how we were going about packaging certain elements was going to work. I know my staff are also happy now as they have a clear set of guidelines, rules and procedures that they can use to discuss their employment and should any issues arrive we have a signed agreement that defines the rules and policies that they were employed under. A win for them and a win for me. Once again “Thank You” Natasha for making one of those to hard items much easier than I thought it would be."

George Gatt

Office Builders | Managing Director

"Employee Matters have been the ‘godsend’ that I was looking for. Being a small business owner in a specialist area - and having very little experience (or interest) in human resources and recruitment, I have found the services offered by Employee Matters to be exactly what I needed. With their assistance and support I now have the confidence to grow my business with the right recruitment strategies, the right contracts in place and the support available for any issues or questions that I might have. I trust their expertise fully. I throw weird ideas at them and they not only support me and offer improved suggestions, they are also not scared to advise me of the pitfalls and risks. The advice and leadership given by Employee Matters has been invaluable and they get my business and what I am trying to achieve. Each individual and their role fits into that vision and I now recruit people who fit into and help to grow the culture of my business. In short, - I know where to go with questions or ideas regarding recruitment, team growth, the employment market and more - I just don’t need to think about it, I’ve outsourced an area that has given me such angst in the past - My team is awesome and continues to grow. I know exactly ‘who’ I am after and I leave the finding up to the experts."

Louise Delaney

Richard Timpson Solicitors & Migration Agents | Practice Manager