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HR Advisory & Consultancy Services Across Australia

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Your Outsourced HR Consultants in Australia

Need help with your HR? Employee Matters provides outsourced HR advisory and consultancy services which can substitute or bolster your in-house team. We are your 'in-house' external HR consultants, embedding ourselves into your business making us personally invested in your success.

Engaging an external HR consultant in Australia is a smart option if you need guidance with your HR, or do not have the resources to hire a full in-house team. We can help you create and implement policies, procedures and processes that are compliant with legislation, and satisfy board requirements and that can help you boost your organisation's profitability and productivity through smart human resources consulting.

HR Consulting Services

Why Hire External HR Consultants?

External HR consultants can solve your organisation's employee headaches, such as:

  • Implementing or updating HR policies & procedures
  • Redundancies and exiting non-performers
  • Helping an overwhelmed in-house HR team
  • Unfair Dismissal claims and formal investigations
  • Restructuring and change management
  • Onboarding and engagement
  • Modern Award analysis and rates
  • Bullying and harassment complaints
  • Compliance with Employment Relations (ER) legislation

Why Choose Employee Matters HR Consultants?

Our Australian HR consultants have comprehensive, extensive expertise, with all our Employee Experts having at least 10 years of experience. We live and breathe HR and are committed to delivering the best HR consultancy services to our clients.

Our HR consulting services are a cost-effective alternative to hiring a full in-house HR team. We work with you to analyse your organisation's HR pain points and create an HR strategy that offers as much or as little HR help as you need. Not only do you get a level of expertise that is hard to come by — you'll get it at a fraction of the cost of hiring a full in-house team.

What We Offer

HR advisory services go beyond day-to-day HR administration. It provides business owners, CEOs and senior managers with the strategic guidance needed to make confident, compliant and commercially sound decisions about their people.

At Employee Matters, our HR advisory services are delivered by senior HR professionals with a minimum of 10 years' experience, many with over 20. Our dedicated Employee Experts will work alongside you as an embedded member of your team, providing proactive guidance rather than reactive problem-solving. This means you're not just getting answers to today's HR questions; you're building a smarter, more resilient people strategy for the long term.

Our HR advisory services for Australian businesses include:

  • Strategic HR planning and people strategy development
  • Employment Relations (ER) legislation advice and Fair Work compliance
  • Modern Award interpretation and pay rate analysis
  • Performance management frameworks and non-performer exit strategies
  • Redundancy planning, restructuring and change management guidance
  • Psychosocial hazard risk assessment and wellbeing strategies
  • HR audits using our proprietary Employee Metrics diagnostic tool
  • Ongoing advisory retainer support — as much or as little support as you need

Whether you're navigating a complex unfair dismissal claim, preparing for rapid growth or simply trying to stay on top of the fast-changing Australian employment legislation landscape, our HR advisory services give you the commercial edge to move forward with confidence.

HR Consultancy Services vs HR Consulting: Understanding the Difference

The terms HR consultancy services and HR consulting are often used interchangeably, but there is a meaningful distinction worth understanding, particularly when you're deciding what kind of support your business needs.

HR consulting typically refers to project-based or specialist engagements where a defined scope of work is delivered over a fixed period. This might include a specific HR policy review, a one-off workplace investigation or a compliance audit. The engagement has a clear start and end timeframe.

HR consultancy services describe a broader, ongoing relationship where an experienced HR professional works alongside your business continuously, providing both strategic advice and operational support. Think of it as having a senior HR Manager on your team, without the overhead of a full-time hire.

At Employee Matters, we offer both. Our embedded Employee Expert model is a true HR consultancy service — your Expert becomes part of your organisation, understands your culture, your people, and your commercial goals. When you need a specialist project completed, we deliver that too. The difference is that with Employee Matters, you are never left without support once the project is done.

Get in Touch

Tell us a bit about your business and we’ll be in touch to:

  • Understand the challenges that are holding your team or growth back
  • Show you how our embedded HR and Recruitment Experts can solve problems faster, without the overheads
  • Identify high-impact areas where HR and Recruitment support could save you time, stress and money
  • Map out a tailored approach based on your goals, industry and internal capabilities

Alternatively, you can call us on (02) 8021 4206.

What Our Clients Say

How Can HR Consultants Help?

HR consultancy services cover a range of solutions; your Employee Matters HR consultant can:

  • Develop comprehensive HR roadmaps for your business, creating a straightforward pathway for your HR needs.
  • Provide organisational culture analysis and reporting, so you have a holistic view of employee morale and productivity.
  • Design and execute bespoke training for you and your managers, providing one-on-one coaching or team workshops, so you are equipped with the knowledge and abilities you need to excel as an employer.
  • Assist you with writing, introducing, or updating HR policies so you are compliant with the latest Employment Relations (ER) legislation.
  • Help you implement processes and procedures.
  • Assist you with change management and internal communications.
  • Guide you through award interpretations and classifications.
  • Guide you through redundancy and Fair Work.
  • Create performance management frameworks to better monitor and assess your employees.

What Makes Employee Matters Different?

HR consultancy services cover a range of solutions; your Employee Matters HR consultant can:

  • Develop comprehensive HR roadmaps for your business, creating a straightforward pathway for your HR needs.
  • Provide organisational culture analysis and reporting, so you have a holistic view of employee morale and productivity.
  • Design and execute bespoke training for you and your managers, providing one-on-one coaching or team workshops, so you are equipped with the knowledge and abilities you need to excel as an employer.
  • Assist you with writing, introducing, or updating HR policies so you are compliant with the latest Employment Relations (ER) legislation.
  • Help you implement processes and procedures.
  • Assist you with change management and internal communications.
  • Guide you through award interpretations and classifications.
  • Guide you through redundancy and Fair Work.
  • Create performance management frameworks to better monitor and assess your employees.

Cost-effective HR services
without compromising on quality

Flexibility - solutions tailor made
to your requirements and budget

A clear HR strategy that delivers
real business results

A Senior HR Manager who understands
your specific business needs

We embed in your business
and are invested in your success

HR best-practice education
for your people leaders

HR consultancy services cover a range of solutions; your Employee Matters HR consultant can:

  • Develop comprehensive HR roadmaps for your business, creating a straightforward pathway for your HR needs.
  • Provide organisational culture analysis and reporting, so you have a holistic view of employee morale and productivity.
  • Design and execute bespoke training for you and your managers, providing one-on-one coaching or team workshops, so you are equipped with the knowledge and abilities you need to excel as an employer.
  • Assist you with writing, introducing, or updating HR policies so you are compliant with the latest Employment Relations (ER) legislation.
  • Help you implement processes and procedures.
  • Assist you with change management and internal communications.
  • Guide you through award interpretations and classifications.
  • Guide you through redundancy and Fair Work.
  • Create performance management frameworks to better monitor and assess your employees.

Testimonials

“You've done a great job in a cost-effective manner. I feel like the service is value for money and we are getting results. The mood around the office has changed dramatically for the better. That's been very positive.”

Bill Murfitt

Operations Director
“Having our Employee Expert allowed me to focus on formulating our longer term HR strategy whilst getting our company to a standardised set of HR policies and practices. It has taken the pressure off dealing with many of the day to day issues and brought a professional and thoughtful approach to dealing with a broad range of matters. It has allowed me to set the platform for our executive team in formulating priorities for HR in our business planning and to develop a resource that is well respected and integral to the success of our business.”

Kym Hooper

Chief Operating Officer
“Attitude is great, the team are easy to call and communicate with. Our Expert keeps us in the loop and holds us accountable. The candidate experience has been very positive. The beauty of this model is our Employee Matters Expert is super responsive and like a member of our own team.”

Juanita Graves

Chief People Officer
“Our Employee Expert is very responsive, knowledgeable and professional. She provided great guidance and support in developing our roadmap and performance review process. In addition, the recruitment of the first role happened really quickly with good candidates put forward by our Recruitment Expert. We use a lot of recruitment services around the world; this is the quickest and smoothest I have experienced.”

Paul Crawford

Chief Business Officer
“The expert advice that we’re given has made me feel confident that Cambridge is compliant. 100% I would recommend Employee Matters."

Anna Borrowdale

Managing Director
“My Expert is switched on and is easy to work with. She checks in, follows up, and is very proactive. I feel confident and know she’ll respond quickly. She’ll even send me a reminder if I’m quiet.”

Marisa Lo Certo

Director/General Manager
“I feel like my Expert is an advocate for me. She develops great relationships with key stakeholders and at times when I dropped the ball, she promptly picks it up before it even hits the floor."

Samantha Varndell

HR Business Partner
“Our Expert approaches recruitment with the same high standards and rigor as an internal stakeholder. She is proactive, thorough in her briefings and makes a point of understanding the deeper context of every position”

Lana Pepito

People and Culture Advisor
“From day one, it felt like our HR Expert was a part of the team and that’s very important from a people-person perspective, to develop confidence within the team … she always had agendas for meetings, the top things she was working on, and when she was going to deliver them, which made my job easier”

Martin McConnell

CEO

WE’RE HERE TO HELP

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Let's Talk

Alternatively, call us on (02) 8021 4206
or drop us a note via our contact page.