We thought that you might like to hear this case study in Peter’s own words about how his relationship with Employee Matters has helped him.
Before engaging Employee Matters at ITGenius, I had engaged other HR consultants in the past who were helpful but were not as responsive or knowledgeable as the team from Employee Matters and I struggled to find somebody who could provide timely advice from experienced HR professionals which didn’t have large upfront commitments, cost wise. I found the experience with Employee Matters to be really easy to engage as a small business and they were very upfront with what the costs would be from the start which gave me a lot of comfort in doing business with them.
After engaging Employee Matters on multiple occasions, we have always been impressed with their level of customer service responsiveness in dealing with problems, and also the knowledge of their team as well. In the past I have struggled to get information out of Govt services such as the Dept of Fair Trading, Dept of Employment, free help lines etc. I have been really pleased at the resolutions that we have been able to get from engaging Employee Matters because in the past we just weren’t able to get solutions and we had to kind of wing it!
Working with Employee Matters has cleared up a bunch of stuff and given us confidence in our employment matters with our staff and any of our HR concerns so I thoroughly recommend Employee Matters to anybody who is looking for a reliable small business HR consultant and looking for somebody as a trusted partner to work with for any of your HR compliance or employee needs.