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Get in Touch Get in Touch (02) 8021 4206

How We Work

How We Work

We ensure that the promises we make to our clients are consistently fulfilled through our clearly defined Client Journey.

Starting Your HR Journey

Once you have agreed to work with us on ‘Achieving Success Through Your People’ you will receive:

  • A welcome from our Managing Director, Natasha Hawker
  • An introduction to your Expert, telling you a little bit about them
  • Information on how you have helped with our giving program, just by signing up to our services!
  • An invitation from your Expert to meet and commence your HR journey with us
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Meet Your Dedicated Expert

Your dedicated Employee Expert will meet up with you to:

  • Discuss any pressing HR issues and to make a start on resolving this for you
  • Set up a time to complete data gathering for our Employee Metrics HR audit and diagnostic tool
  • Arrange for your other free resources to be delivered
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Setting You up for Success

Over the next few weeks your Expert will:

  • Work with you to resolve any pressing HR issues
  • Complete the Employee Metrics audit and diagnostic report, providing you with a ‘traffic light’ risk indicator and recommended actions
  • Take a data-driven approach to identify trends, highlight compliance gaps, and inform your next steps
  • Agree on your HR Roadmap: a one-year strategic HR plan for your organisation
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Kickstart Your Journey With HR Pathways

With your plan in place we can agree on your monthly hours of HR support and your Expert will:

  • Conduct an initial meeting - finalise the scope of work, plans/strategies/next steps, and what success will look like - your end goal
  • Work with you to deliver our promise
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Progress Check-ins

Meetings to review and ensure progress, as per your requirements

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Reporting

  • Status of any pressing HR issues
  • Measure success against your HR Roadmap
  • Visibility of how your monthly hours have been used
  • Any updates to your HR Roadmap (as required)
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Client Satisfaction

  • Scheduled calls from our Managing Director and General Manager to obtain your feedback, e.g.:
    • What is working for you?
    • What could we be doing better for you?
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Ongoing Support and Added Value

  • Renewal of HR Pathways at the conclusion of 12 months
  • Reviewing and updating the HR Roadmap

Get in Touch

Tell us a bit about your business and we’ll be in touch to:

  • Understand the challenges that are holding your team or growth back
  • Show you how our embedded HR and Recruitment Experts can solve problems faster, without the overheads
  • Identify high-impact areas where HR and Recruitment support could save you time, stress, and money
  • Map out a tailored approach based on your goals, industry, and internal capabilities

Alternatively, you can call us on (02) 8021 4206.