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Family-Owned, Nationally Focused: Actron Air Improves Headcount and Employee Retention with Flexible Recruitment Support

17/12/2025

Who: Actron Air | Industry: HVAC, Manufacturing | Headcount: 300


Actron Air manufacture, distribute and service HVAC air conditioning to the residential market and commercial entities. It is a family owned company established in 1984; they are based in Western Sydney and have a significant presence nationwide.

The Challenge

They were looking to reduce their staff turnover and increase headcount as they grow. They have a small in-house HR team with no dedicated recruitment internal resource and as a result time to spend on recruitment activities was minimal.

Acting as an embedded internal resource, our expert manages all end-to-end recruitment activities, proving invaluable when filling particularly challenging or time-intensive roles. This strategic partnership has alleviated a significant operational burden from the small internal HR team, enabling them to dedicate their focus to essential, day-to-day HR functions. The Recruitment Partner Service is built for flexibility, allowing the level of assistance to be precisely scaled to current needs, and offering the ability to pause during periods without recruitment activity.

The Solution

Acting as an embedded internal resource, our expert manages all end-to-end recruitment activities, proving invaluable when filling particularly challenging or time-intensive roles. This strategic partnership has alleviated a significant operational burden from the small internal HR team, enabling them to dedicate their focus to essential, day-to-day HR functions. The Recruitment Partner Service is built for flexibility, allowing the level of assistance to be precisely scaled to current needs, and offering the ability to pause during periods without recruitment activity.

The Results

Employee Matters has an ongoing relationship with Actron Air, and thus far has placed many employees there across a range of roles at an estimated savings of 52% compared to typical agency fees.


Client’s Own Words

“Attitude is great, the team are easy to call and communicate with. Our Expert keeps us in the loop and holds us accountable. The candidate experience has been very positive. The beauty of this model is our Employee Matters Expert is super responsive and like a member of our own team.”

Juanita Graves, Chief People Officer, Actron Air

(02) 8021 4206
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