Who: Artilux | Industry: Manufacturing / Building Materials | Headcount: 10+
Artilux Australia is a premium market leader specializing in the custom design and installation of high-quality retractable and pleated fly screens.
The Challenge
As a small business, Artilux faced significant hurdles navigating Australia’s complex, ever-changing industrial relations regulations. Managing a diverse workforce across different roles and distinct modern awards proved overwhelming. Additionally, the leadership team struggled with workforce performance issues and lacked the confidence required to effectively handle challenging workplace behaviors.
The Solution
Employee Matters stepped in as a long-term HR partner to simplify these compliance challenges. They provided clear, actionable guidance on regulatory frameworks and delivered the tools necessary to improve overall workforce management and performance.
The Results
* 100% Peace of Mind: Achieved full confidence in navigating complex industrial relations and awards.
* Improved Workforce Management: Empowered leadership with the skills to address behavioral issues effectively.
* Exceptional Service Quality: Received personalised, high-quality HR attention that directly supported Artilux’s business growth.
Client’s Own Words
“My Expert is switched on and is easy to work with. She checks in, follows up, and is very proactive. I feel confident and know she’ll respond quickly. She’ll even send me a reminder if I’m quiet.”
Marisa Lo Certo, Director/General Manager