Is an American based company that provides device replacement insurance and were looking to establish their operations quickly in Australia.
They were looking to increase their headcount from 5 to 180 over 12 months. The recruitment assignments involved finding everything from COO’s to Contact Centre employees, so salaries from approx. $50k to $200k plus.
This is when they partnered with Employee Matters because we have a team of experienced recruiters, but more so, because we are not a recruitment agency. We acted as an internal recruitment team for them. We understood their business and their managers and we were able to match a candidate’s skills and fit appropriately.
Why was it a success for Asurion? Because it cost them about 30% of what an agency would cost them, with a saving at the senior level of $139k across three senior placements. The quality of the candidates was better and, in the long term, had lower rates of attrition. An added bonus was that one of our senior recruiters interviewed on-site with the managers, influencing and taking the Manager’s interview skills to a higher level. We set up their entire recruitment process and policy to ensure they were more self-efficient moving forward.