Who: Meridian Homes | Industry: Construction | Headcount: 50
Meridian Homes is a family owned construction company operating in a busy, fast-paced environment. They rely on a dedicated workforce and a strong leadership team to deliver their services and drive ongoing business success.
The Challenge
Meridian’s leadership team were losing valuable time managing recruitment and complex human resources issues. Handling these situations often required managers to independently seek out formal, costly legal advice. They needed a trusted, integrated solution to relieve this administrative burden, preempt issues before legal advice was required, reduce their risk profile overall and eliminate the cost of taking leaders away from core business tasks.
The Solution
Employee Matters provided ongoing support via our HR Pathways and Recruitment Partner Service (RPS). Our Experts were embedded into the business, operating as part of the team. They immediately took a preventative approach by holding weekly check-ins to catch minor team issues early. When complex HR situations did arise, our Employee Expert managed the entire process. She identified the risks seeking legal opinions when necessary and presented Meridian’s leadership with safe, actionable recommendations. Our Recruitment Expert also tailored Medidian’s recruitment approach to suit the specific needs of different managers.
The Results
The work that Employee Matters has undertaken with Meridian Homes delivered a quantifiable reduction in opportunity costs, allowing Meridian’s leadership to refocus entirely on business strategy.
Meridian achieved significant financial savings by avoiding the cost of a full-time senior HR manager. The flexible Recruitment Partner Service model service model also meant they could easily pause recruitment activity during quiet months.
Ultimately, the embedded Employee Matters team fostered a supportive workplace culture where staff felt safe seeking advice and managers felt completely confident in their compliance and decision making. Complex issue are competently and swiftly managed inhouse resulting in fewer escalations.
Client’s Own Words
“We really did feel as though Maaike and Catherine were members of our internal staff. That gave us a lot of comfort to openly communicate. It is a much less risky decision making process.”
Frank Bayssari, Chief Financial Officer at Meridian Homes