Last week, I met Carol at the Coles checkout. I asked her (while she was serving another customer) whether they sold cool bags. She did not respond – not because she was ignoring me – but she didn’t hear me. That was when I saw that she had a hearing aid (in fact a cochlear […]
I was visiting McDonalds yesterday on the behalf a client and, as I was leaving with my host, the lift opened and a women entered – average height probably in her late thirties – my host exchanged the usual type of pleasantries with her, as you do in a lift, so I assumed that she […]