Every year I go away with a group of girlfriends for a weekend of great company, food, wine and a sore tummy from laughing so hard, it hurts. This year we went ‘glamping’ and the extraordinary service we received from our hosts Colin, Chris and Tammy exceeded anything I’ve ever experienced in a 5-star […]
Last week, I met Carol at the Coles checkout. I asked her (while she was serving another customer) whether they sold cool bags. She did not respond – not because she was ignoring me – but she didn’t hear me. That was when I saw that she had a hearing aid (in fact a cochlear […]
