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I wanted to write this morning about my driver; my bus driver to be precise, who does one of the most stressful and undervalued jobs in the world! This bus driver has compelled me to ring his employer on at least two occasions to comment on his excellent customer service – then he disappeared and […]

Hang on I think I have that wrong – isn’t it meant to be the season to be jolly or to rest? One of the challenges of working for yourself is that your boss can be a real *****! So why do we do it to ourselves? One of the challenges is the level of […]

Everywhere you look at the moment there is doom and gloom and there are some organisations doing it really tough – hoping that the market will pick up but, if it doesn’t, what can you do? Some organisations may need to consider redundancies for the greater good of the business; so can you make roles […]