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e-book: Why Most Businesses Get Hiring Wrong

Home » e-book: Why Most Businesses Get Hiring Wrong

July 23, 2026

Why Most Businesses Get Hiring Wrong

A Practical Guide to Better Recruitment

Free Recruitment eBook

Download Now

Enter your name and email to get instant access to this e-book:


Why Download This Recruitment eBook?

Hiring the right people is one of the most important decisions you'll make for your business. Yet many employers unknowingly make recruitment mistakes that cost time, money and productivity.

In this free eBook, you'll discover practical recruitment strategies to help you attract, hire and retain the right employees. Whether you're recruiting your first employee or expanding your team, you'll gain valuable insights to improve your hiring process and avoid costly mistakes.

Table of Contents

  • The five biggest recruitment mistakes businesses make
  • Why traditional hiring methods often fall short
  • How to improve your recruitment process
  • Tips for attracting and retaining great employees
  • Practical hiring advice you can put into action straight away

Complete the form above to get instant access to this e-book.


Watch the Webinar

Prefer to watch rather than read?

In this webinar, Natasha Hawker, Managing Director of Employee Matters, expands on the concepts covered in the ebook, sharing real-world examples, practical hiring advice and the recruitment strategies that have helped thousands of Australian businesses recruit better people.

Bonus 🎁  The Employee Matters Recruitment Guide: When you access the recording, you will also receive our exclusive Recruitment Guide, featuring practical tools, templates, and takeaways you can implement in your business immediately to start hiring smarter.

YouTube player

Recruitment Partner Service (RPS)

 

What is Outsourced Recruitment?

Hiring isn’t just about reviewing resumes and conducting interviews — it’s about understanding people. The psychology behind recruitment plays a significant role in hiring success. Every candidate brings their motivations, biases and expectations to the table, just as hiring managers do.

By understanding psychological principles such as cognitive biases, behavioural assessments, and decision-making patterns, hiring managers can make better, data-driven hiring choices. Our training helps managers:

  • Recognise and mitigate unconscious bias in hiring
  • Improve candidate engagement through personalised communication
  • Assess cultural and role fit effectively
  • Make objective, evidence-based hiring decisions

With these strong foundations, managers can make better hiring decisions, reduce turnover, improve job satisfaction and build high-performing teams.

 

Why Choose Outsourced Recruitment?

Hiring the right talent is one of the biggest challenges for any business. Traditional recruitment agencies can be expensive and often operate on a transactional basis, focusing on filling roles rather than ensuring long-term success. This is where outsourced recruitment comes in — a smarter, more integrated, and cost-effective solution.

At Employee Matters, we don’t just fill roles. We embed ourselves in your business, working as an extension of your team to find the best candidates efficiently and affordably.

 

The Employee Matters Difference

Our clients report high satisfaction with our Recruitment Partner Service (RPS). We are your in-house outsourced recruitment partner, embedding ourselves into your organisation to truly understand your hiring needs.

Benefits of choosing Employee Matters include:

Cost Efficiency

Traditional recruitment agencies charge hefty placement fees, often 15% of a candidate’s annual salary. This adds up quickly, especially if you have multiple hires.

Our outsourced recruitment model eliminates these high commissions, offering flexible pricing that helps you control costs while still accessing top-tier talent. Our recruitment services typically cost a third of what an agency would charge!

Seamless Integration

We become a part of your organisation, learning your culture, values and hiring needs. This deep understanding allows us to attract and select candidates who not only have the right skills but also align with your company’s mission and long-term objectives.

Flexibility and Scalability

Whether you’re hiring one role or scaling up your entire team, we tailor our services to your specific needs. Our flexible approach means you can increase or decrease the support we provide based on your changing hiring demands, giving you ultimate control and agility.

Quality Over Quantity

Many recruitment agencies focus on volume, burying you in resumes and/or prioritising quick placements to secure their commission. We take a different approach. Our goal is to find the right candidates – candidates who will thrive in your business and contribute to its success for the long haul.

Experienced Experts

Agency recruiters are often junior and lack the years of experience our Employee Matters Recruitment Experts have. With all our experts having at least 10 years of experience in recruitment, we have knowledge and expertise that far surpasses many agency recruiters.

Recruitment Training

If you’re looking for a way to improve your internal employee recruitment processes, Employee Matters can deliver the training you need for your hiring managers to find the best candidates. We can conduct recruitment training, including strategy workshops for your hiring managers and interview training.

We provide strategic advice and planning, imparting lasting knowledge that will help your organisation with future employee recruitment.

ACT NOW: Get in touch today to tell us about your recruitment needs, and to learn more about how we can help you hire better talent, faster and more cost-effectively.

What Our Clients Say

Erika Buckley

Head of People
Assetinsure
“Our Recruitment Expert delivers high-quality service, deeply understands our business needs, and brings the right candidates. Her insightful questions and vast experience consistently add value. She's also incredibly responsive, ensuring quick, effective support.” ...
Read More

Danny King

Principal
Danny King Legal
"There was a massive time saving for me and therefore value to business was significant as I could focus on what I needed. Our Recruitment Expert got it and she was a pleasure to deal with. She has a very clever approach, she took the time to understand my context ...
Read More

Lauren Hart

Founder
Optimal Living Therapy
" We use lots of consultants, Maaike is the one that feels most part of the team. Maaike is across everything and knows the business. She is very honest and I know I will get her true opinion". ...
Read More

Chris Mills

CFO & Managing Director
Evie Networks
"I like the fact that you're a smaller business working with a small business and you bring that mentality to it. I like the people, I like the way your business is structured and that you're focused on an area of the market that is very different." ...
Read More

Grace Muir

Senior Consultant
Tambla
“I had a great experience with Employee Matters. You were very professional, you got us what we wanted, an experienced workforce management consultant.”
Read More

John Oxley

Director
Sydney Beach Homes
“Post interview process, the feedback from two candidates was that they both had never experienced anything like that before - in a positive way. It felt that it was good for us as a business and it gave us a level of confidence, and also the candidates a level of ...
Read More

Steve Orleow

General Manager
Biopak
"Employee Matters has provided expert advice and services covering a broad range of HR requirements. They have recruited high calibre people within extremely tight time-frames and supported me with specific HR issues. I would highly recommend them." ...
Read More

Chris Painter

Director
Mosmar
"If you need to recruit, then speak first to Natasha Hawker from Employee Matters – the best way to find people. DO NOT DO IT YOURSELF – IT’S NOT WORTH IT!!! I cannot recommend their services enough. Hopefully you’ll have ‘Super Sally’ working for you - who has found us ...
Read More

Lucy Cole Edelstein

Director
Straight Talk
"I wanted to say how over the moon delighted I am with the service, support and fit of your offer and company with ours. Ashleigh (our new team member) is fantastic. Kate was brilliant and a little over a week from first talking to you Ashleigh is here and fitting ...
Read More

Justine Coombe

Founder & CEO
Ignite Digital
"We recently engaged Employee Matters to hire a key team member into our business. We had failed three times to fill the position. Our business was in pain and our staff were working overtime with uncomfortable workloads to fill the gap. My Employee Expert was able to quickly identify all ...
Read More

Linda Butler

HR
Media Travel
I have been recruiting staff through Employee Matters for two years now. I have found them to be thorough and well informed about the needs of Corporate Travel. The staff are friendly and professional. Their service is prompt and efficient and better priced than any other recruitment agency in the ...
Read More

Anita Hill

Managing Director
Superior Super Solutions
"Our new team member couldn’t be a more perfect fit with our company, sometimes some things are meant to be. Thanks for your help in securing such a wonderful member for our team." ...
Read More

Louise Delaney

Practice Manager
Richard Timpson Solicitors & Migration Agents
"Employee Matters have been the ‘godsend’ that I was looking for. Being a small business owner in a specialist area - and having very little experience (or interest) in human resources and recruitment, I have found the services offered by Employee Matters to be exactly what I needed. With their ...
Read More

How We Work:
Recruitment Partner Service (RPS)

Our recruitment model is tried and tested, with advanced processes in place to ensure a smooth and satisfactory hiring experience. We offer a total end-to-end service including:

  • Discovery and Planning
  • Job Profiling and Market Research
  • Candidate Sourcing
  • Screening and Interviews
  • Employer Branding and Candidate Experience
  • Offer Management and Onboarding Support

 

Learn more about How We Work here:

How We Work


 Who Can Benefit from Outsourced Recruitment?

Our outsourced Recruitment Partner Service (RPS) is ideal for businesses of all sizes and industries, including:

  • Startups and Scale-ups – Need to grow your team quickly without the burden of high recruitment fees? We’ve got you covered.
  • SMEs – Don’t have an internal HR or recruitment team? We act as your in-house hiring partner.
  • Large Enterprises – Need additional recruitment support for high-volume hiring or specialised roles? We integrate seamlessly with your existing HR team.
  • Project-Based Hiring – Expanding into new markets or launching a new project? Our flexible recruitment solutions ensure you get the right talent when and where you need it.

 

Why Choose Employee Matters?

At Employee Matters, we’re passionate about helping businesses build high-performing teams. Our outsourced Recruitment Partner Service (RPS) is designed to provide:

 

Cost Savings
No hefty recruitment agency fees and commissions. Our services cost a third of agency fees on average!

Tailored Support
We embed ourselves into your business, allowing us to craft a customised recruitment solution that aligns with your business strategy and needs.

Faster, Smarter Hiring
Our streamlined processes reduce time-to-hire and secure top talent efficiently.

Long-Term Fit
We prioritise quality hires that will thrive in your business in the long-term.

End-to-End Recruitment Management
From job descriptions to onboarding, we handle the whole recruitment process.

Recruitment Training
We provide training for your hiring managers, including interview training and strategic workshops which help your team make better hiring decisions in the future.

Which Industries Does Employee Matters Recruit For?

Employee Matters has a wealth of recruitment experience across many industries. These include:

  • Aged Care
  • Agriculture
  • Construction
  • Consulting
  • Disability
  • Education
  • Energy & Renewables
  • Finance
  • Government
  • Healthcare
  • Hospitality
  • I.T.
  • Insurance
  • Legal Services
  • Manufacturing
  • Marketing/Advertising
  • Media/Entertainment
  • Not-For-Profits
  • Pharmaceutical
  • Real Estate
  • Retail
  • Start-Ups
  • Telecommunications
  • Transportation

Get in Touch

Tell us a bit about your business and we’ll be in touch to:

  • Understand the challenges that are holding your team or growth back
  • Show you how our embedded HR and Recruitment Experts can solve problems faster, without the overheads
  • Identify high-impact areas where HR and Recruitment support could save you time, stress and money
  • Map out a tailored approach based on your goals, industry and internal capabilities

Alternatively, you can call us on (02) 8021 4206.

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(02) 8021 4206
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Employee Matters helps businesses in Sydney, Melbourne, Perth, Brisbane, and across all major Australian towns and cities with their HR and Recruitment needs.

 


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