Subscribe Now

Simply Enter Your Details To Find Out How
We Can Help Your Business


Ready to go on a Discovery?


To Book your Employee Metrics Lite session, please fill in the details below and we will be in contact.

Apply Now

Please fill up the fields below
Employee Matters Logo
Get in Touch Get in Touch (02) 8021 4206
  • HR Services
        • Outsourced HR
        • How We Work - HR
        • Employee Metrics - Data Diagnostics
        • Featured Industries:

        • Australian Startups
        • Finance, Insurance and FinTech
        • Featured Solutions:

        • HR Consulting
        • Workplace Training
        • HR Policies & Procedures
        • Employee Assistance Program (EAP)
        • Products and Packages

        • We deliver measurable results through great HR:

        • Hear What Our Clients Say
  • HRIS
    • EmployeeHub – Managed HRIS (HR Information System)
  • Recruitment Services
        • Outsourced Recruitment
        • Featured Solutions:

        • Tiered Recruitment Packages
        • Recruitment Partner Service (RPS)
        • Learn More:

        • Hiring Manager Training
        • Why Choose Us for Recruitment?
        • How We Work (RPS)

        • We’re not an agency, and our clients love that:

        • Hear What Our Clients Say
  • About Us
    • About Employee Matters
    • Meet the Team
    • What Our Clients Say
    • Referrals and Partnerships
    • Core Values and Vision
  • Resources
        • The Latest:

        • News and Media
        • Blog Articles
        • Videos and Webinars
        • Featured Content:

        • ER Legislation Resource Hub
        • e-Book: 7 ER Risks for Employers
        • Downloads and Knowledge Hub:

        • HR Forms & Checklists
        • 'Working From Home' Pack
        • HR & Recruitment FAQ’s
        • Book: "From Hire to Fire"
        • From the Archives:

        • 'Employees Matter' Podcast
  • Jobs
  • Contact Us

Webinar: Why Most Businesses Get Hiring Wrong (and what to do instead)

Home » Webinar: Why Most Businesses Get Hiring Wrong (and what to do instead)

May 27, 2026

Hiring isn’t just about filling a seat; it’s about bringing the right person into your business. Yet, too many businesses rely on outdated methods, rush the process, or put blind faith in AI. The result? Wasted time, lost productivity, and thousands of dollars down the drain.

In this 45-minute masterclass, Natasha Hawker (Founder, Employee Matters) breaks down the reality of hiring in today’s market and shows you exactly how to get it right.

What You Will Discover:

  • The hidden costs of getting recruitment wrong (and why gut-feel hiring is a liability).
  • The 5 biggest mistakes managers make when recruiting and how to avoid them.
  • Why AI can be a hindrance, and how to successfully harness and outsmart it.
  • Smarter, proven strategies that save you time, money, and stress.
  • What a truly effective hiring process looks like.
YouTube player

Bonus 🎁  The Employee Matters Recruitment Guide: When you access the recording, you will also receive our exclusive Recruitment Guide, featuring practical tools, templates, and takeaways you can implement in your business immediately to start hiring smarter.

Meet Your Host:

Natasha Hawker
Founder & Managing Director of Employee Matters

Natasha Hawker is the Managing Director of Employee Matters, a leader in the Australian HR space and a sought-after speaker, author, podcaster and media commentator. Natasha's insights on HR news and trends have been featured by ABC Radio, 7+ Sunrise, The Financial Review, and the Sydney Morning Herald, to name a few. Natasha’s book “From Hire to Fire & Everything In Between” is an Amazon best-seller, based on over 30 years of experience helping businesses around the world Hire, Manage and Exit thousands of employees. A graduate of Australian Institute of Company Directors, Natasha leads Employee Matters, a business that provides HR and Recruitment support to businesses great and small. Employee Matters was a 2023 State Finalist in the Telstra Best of Business Awards.

 


Employee Matters offers two modes of engaging with our flexible, end-to-end recruitment services:

  • Tiered Recruitment Packages – a fixed-price solution ideal for helping you source and hire for one or several current known job vacancies.
  • Recruitment Partner Service (RPS) – we deliver your end-to-end recruitment needs by embedding an Employee Matters Recruitment Expert into your team.

This page details our Recruitment Partner Service (RPS):

Recruitment Partner Service (RPS)

 

What is Outsourced Recruitment?

Hiring isn’t just about reviewing resumes and conducting interviews — it’s about understanding people. The psychology behind recruitment plays a significant role in hiring success. Every candidate brings their motivations, biases and expectations to the table, just as hiring managers do.

By understanding psychological principles such as cognitive biases, behavioural assessments, and decision-making patterns, hiring managers can make better, data-driven hiring choices. Our training helps managers:

  • Recognise and mitigate unconscious bias in hiring
  • Improve candidate engagement through personalised communication
  • Assess cultural and role fit effectively
  • Make objective, evidence-based hiring decisions

With these strong foundations, managers can make better hiring decisions, reduce turnover, improve job satisfaction and build high-performing teams.

 

Why Choose Outsourced Recruitment?

Hiring the right talent is one of the biggest challenges for any business. Traditional recruitment agencies can be expensive and often operate on a transactional basis, focusing on filling roles rather than ensuring long-term success. This is where outsourced recruitment comes in — a smarter, more integrated, and cost-effective solution.

At Employee Matters, we don’t just fill roles. We embed ourselves in your business, working as an extension of your team to find the best candidates efficiently and affordably.

 

The Employee Matters Difference

Our clients report high satisfaction with our Recruitment Partner Service (RPS). We are your in-house outsourced recruitment partner, embedding ourselves into your organisation to truly understand your hiring needs.

Benefits of choosing Employee Matters include:

Cost Efficiency

Traditional recruitment agencies charge hefty placement fees, often 15% of a candidate’s annual salary. This adds up quickly, especially if you have multiple hires.

Our outsourced recruitment model eliminates these high commissions, offering flexible pricing that helps you control costs while still accessing top-tier talent. Our recruitment services typically cost a third of what an agency would charge!

Seamless Integration

We become a part of your organisation, learning your culture, values and hiring needs. This deep understanding allows us to attract and select candidates who not only have the right skills but also align with your company’s mission and long-term objectives.

Flexibility and Scalability

Whether you’re hiring one role or scaling up your entire team, we tailor our services to your specific needs. Our flexible approach means you can increase or decrease the support we provide based on your changing hiring demands, giving you ultimate control and agility.

Quality Over Quantity

Many recruitment agencies focus on volume, burying you in resumes and/or prioritising quick placements to secure their commission. We take a different approach. Our goal is to find the right candidates – candidates who will thrive in your business and contribute to its success for the long haul.

Experienced Experts

Agency recruiters are often junior and lack the years of experience our Employee Matters Recruitment Experts have. With all our experts having at least 10 years of experience in recruitment, we have knowledge and expertise that far surpasses many agency recruiters.

Recruitment Training

If you’re looking for a way to improve your internal employee recruitment processes, Employee Matters can deliver the training you need for your hiring managers to find the best candidates. We can conduct recruitment training, including strategy workshops for your hiring managers and interview training.

We provide strategic advice and planning, imparting lasting knowledge that will help your organisation with future employee recruitment.

ACT NOW: Get in touch today to tell us about your recruitment needs, and to learn more about how we can help you hire better talent, faster and more cost-effectively.

What Our Clients Say

Danny King

Principal
Danny King Legal
"There was a massive time saving for me and therefore value to business was significant as I could focus on what I needed. Our Recruitment Expert got it and she was a pleasure to deal with. She has a very clever approach, she took the time to understand my context ...
Read More

Chris Mills

CFO & Managing Director
Evie Networks
"I like the fact that you're a smaller business working with a small business and you bring that mentality to it. I like the people, I like the way your business is structured and that you're focused on an area of the market that is very different." ...
Read More

John Oxley

Director
Sydney Beach Homes
“Post interview process, the feedback from two candidates was that they both had never experienced anything like that before - in a positive way. It felt that it was good for us as a business and it gave us a level of confidence, and also the candidates a level of ...
Read More

Lauren Hart

Founder
Optimal Living Therapy
" We use lots of consultants, Maaike is the one that feels most part of the team. Maaike is across everything and knows the business. She is very honest and I know I will get her true opinion". ...
Read More

Erika Buckley

Head of People
Assetinsure
“Our Recruitment Expert delivers high-quality service, deeply understands our business needs, and brings the right candidates. Her insightful questions and vast experience consistently add value. She's also incredibly responsive, ensuring quick, effective support.” ...
Read More

Grace Muir

Senior Consultant
Tambla
“I had a great experience with Employee Matters. You were very professional, you got us what we wanted, an experienced workforce management consultant.”
Read More

Steve Orleow

General Manager
Biopak
"Employee Matters has provided expert advice and services covering a broad range of HR requirements. They have recruited high calibre people within extremely tight time-frames and supported me with specific HR issues. I would highly recommend them." ...
Read More

Chris Painter

Director
Mosmar
"If you need to recruit, then speak first to Natasha Hawker from Employee Matters – the best way to find people. DO NOT DO IT YOURSELF – IT’S NOT WORTH IT!!! I cannot recommend their services enough. Hopefully you’ll have ‘Super Sally’ working for you - who has found us ...
Read More

Lucy Cole Edelstein

Director
Straight Talk
"I wanted to say how over the moon delighted I am with the service, support and fit of your offer and company with ours. Ashleigh (our new team member) is fantastic. Kate was brilliant and a little over a week from first talking to you Ashleigh is here and fitting ...
Read More

Justine Coombe

Founder & CEO
Ignite Digital
"We recently engaged Employee Matters to hire a key team member into our business. We had failed three times to fill the position. Our business was in pain and our staff were working overtime with uncomfortable workloads to fill the gap. My Employee Expert was able to quickly identify all ...
Read More

Linda Butler

HR
Media Travel
I have been recruiting staff through Employee Matters for two years now. I have found them to be thorough and well informed about the needs of Corporate Travel. The staff are friendly and professional. Their service is prompt and efficient and better priced than any other recruitment agency in the ...
Read More

Anita Hill

Managing Director
Superior Super Solutions
"Our new team member couldn’t be a more perfect fit with our company, sometimes some things are meant to be. Thanks for your help in securing such a wonderful member for our team." ...
Read More

Louise Delaney

Practice Manager
Richard Timpson Solicitors & Migration Agents
"Employee Matters have been the ‘godsend’ that I was looking for. Being a small business owner in a specialist area - and having very little experience (or interest) in human resources and recruitment, I have found the services offered by Employee Matters to be exactly what I needed. With their ...
Read More

How We Work:
Recruitment Partner Service (RPS)

Our recruitment model is tried and tested, with advanced processes in place to ensure a smooth and satisfactory hiring experience. We offer a total end-to-end service including:

  • Discovery and Planning
  • Job Profiling and Market Research
  • Candidate Sourcing
  • Screening and Interviews
  • Employer Branding and Candidate Experience
  • Offer Management and Onboarding Support

 

Learn more about How We Work here:

How We Work


 Who Can Benefit from Outsourced Recruitment?

Our outsourced Recruitment Partner Service (RPS) is ideal for businesses of all sizes and industries, including:

  • Startups and Scale-ups – Need to grow your team quickly without the burden of high recruitment fees? We’ve got you covered.
  • SMEs – Don’t have an internal HR or recruitment team? We act as your in-house hiring partner.
  • Large Enterprises – Need additional recruitment support for high-volume hiring or specialised roles? We integrate seamlessly with your existing HR team.
  • Project-Based Hiring – Expanding into new markets or launching a new project? Our flexible recruitment solutions ensure you get the right talent when and where you need it.

 

Why Choose Employee Matters?

At Employee Matters, we’re passionate about helping businesses build high-performing teams. Our outsourced Recruitment Partner Service (RPS) is designed to provide:

 

Cost Savings
No hefty recruitment agency fees and commissions. Our services cost a third of agency fees on average!

Tailored Support
We embed ourselves into your business, allowing us to craft a customised recruitment solution that aligns with your business strategy and needs.

Faster, Smarter Hiring
Our streamlined processes reduce time-to-hire and secure top talent efficiently.

Long-Term Fit
We prioritise quality hires that will thrive in your business in the long-term.

End-to-End Recruitment Management
From job descriptions to onboarding, we handle the whole recruitment process.

Recruitment Training
We provide training for your hiring managers, including interview training and strategic workshops which help your team make better hiring decisions in the future.

Which Industries Does Employee Matters Recruit For?

Employee Matters has a wealth of recruitment experience across many industries. These include:

  • Aged Care
  • Agriculture
  • Construction
  • Consulting
  • Disability
  • Education
  • Energy & Renewables
  • Finance
  • Government
  • Healthcare
  • Hospitality
  • I.T.
  • Insurance
  • Legal Services
  • Manufacturing
  • Marketing/Advertising
  • Media/Entertainment
  • Not-For-Profits
  • Pharmaceutical
  • Real Estate
  • Retail
  • Start-Ups
  • Telecommunications
  • Transportation

Get in Touch

Tell us a bit about your business and we’ll be in touch to:

  • Understand the challenges that are holding your team or growth back
  • Show you how our embedded HR and Recruitment Experts can solve problems faster, without the overheads
  • Identify high-impact areas where HR and Recruitment support could save you time, stress and money
  • Map out a tailored approach based on your goals, industry and internal capabilities

Alternatively, you can call us on (02) 8021 4206.

What Matters
Subscribe to our newsletter to stay up to date with all the latest articles, news and media:

Latest News and Media

Should Parents of School-Aged Kids Get Extra Paid Annual Leave

Should Parents of School-Aged Kids Get Extra Paid Annual Leave? – SA Afternoons with Jason Chong | 891 ABC Radio Adelaide

  • 11 July 2026
Have you ever looked at the school calendar and realised the maths just doesn't add up? Working parents face a massive gap between their standard four weeks of annual leave...
Read More

Revealed: The Data Behind Australia’s ‘Great Socceroos Sickie’

  • 1 July 2026
When Australia's World Cup campaign captured the nation's attention, many workplaces experienced something unexpected: a noticeable increase in employee absences. Employee Matters Managing Director Natasha Hawker recently shared her workplace...
Read More

Career Questions People Are Asking AI

  • 29 June 2026
Artificial intelligence is rapidly changing how we work, learn and make decisions but can it really give reliable career advice? Employee Matters Founder and Managing Director, Natasha Hawker, recently joined...
Read More

Sickies, Long Lunches, Green-And-Gold Fever: Australia Set for a Midday Socceroos Party

  • 26 June 2026
Australia’s highly anticipated FIFA World Cup clash against Paraguay lands squarely in the middle of the workday at 12pm Friday AEST. With employers nationwide bracing for a wave of work-from-home...
Read More

When “Office Etiquette” Emails Go Wrong: A Lesson in Workplace Communication

  • 23 June 2026
Navigating sensitive workplace issues is a core part of any manager's job, but a recent incident at a regional organisation serves as a textbook example of poor communication. Following a...
Read More
NSW Drive with Jess McGuire - ABC listen

The Hidden Cost of Office Gossip: Navigating Australia’s New Psychosocial Hazard Laws

  • 23 June 2026
We have all seen it happen: a quiet whisper in the tea room or a cryptic text message. While often viewed as harmless chit-chat, office gossip is now a serious...
Read More

Family and Domestic Violence Leave Australia: Rights, Entitlements and Employer Obligations

  • 11 June 2026
Workplace expert Natasha Hawker, Founder and Director of Employee Matters, says family and domestic violence leave is one of the most important but misunderstood workplace entitlements in Australia. “Managers are...
Read More

AI ‘Brain Fry’ and the Rise of Psychosocial Claims in Australian Workplaces

  • 2 June 2026
Employee Matters Managing Director Natasha Hawker recently joined Channel 7's Sunrise to discuss a growing workplace concern: the impact of AI on employee wellbeing and the rise of psychosocial risks...
Read More

Latest Blog Articles

Strategic Workforce Planning: The Essential Blueprint for Future-Proofing Your Business

  • 27 July 2026
In a rapidly changing business environment, having the right talent in place at the right time is a critical requirement for survival and growth. Many organisations make the mistake of...
Read More

Purpose Over Paychecks: Why a Strong EVP is Your Best Recruitment Tool

  • 22 July 2026
In the current job market, we’re seeing a fascinating shift. It’s no longer just about the digits on a paycheck; it’s about the soul of the company. Recently, our team...
Read More

Accessorial Liability: Why You (Personally) Can’t Afford to “Just Follow Orders”

  • 22 April 2026
In Australian employment law, the "corporate veil" provides little protection for professionals. Under Section 550 of the Fair Work Act 2009, individuals can be held personally liable for company breaches....
Read More

The Redundancy Ripple Effect: Why Unfair Dismissal Claims are Skyrocketing

  • 24 March 2026
In the current Australian economic climate, business as usual feels like a distant memory. As the cost of doing business climbs and the Reserve Bank continues to adjust interest rates,...
Read More

Beyond the Request: Victoria’s New Era of Right to WFH

  • 16 March 2026
The conversation around flexible work in Australia is shifting from asking for a favour to exercising a legal right. While recent Fair Work Commission rulings like Fitzpatrick v UNSW and...
Read More

A Tale of Two WFH Requests

  • 16 March 2026
Recent rulings in the Fair Work Commission have provided a critical wakeup call for both employees and HR professionals. Two landmark cases from 2025 and 2026 (Fitzpatrick v University of...
Read More

Leading the Way: Sentius Implements Groundbreaking Menstrual and Menopause Policy

  • 9 March 2026
At Employee Matters, we are incredibly proud to partner with clients who don't just talk about workplace culture but actively build it. Today, we are celebrating a major milestone with...
Read More
Workplace misconduct policy guide

Why Every Business Needs a Clear Misconduct Policy

  • 26 February 2026
At Employee Matters, we spend a lot of time supporting businesses through difficult conversations. In many cases, those conversations start the same way: “We didn’t think we’d ever need a...
Read More

(02) 8021 4206
  • About Us
    • About Employee Matters
    • Book a Free Call
    • What Our Clients Say
  • Services
    • Outsourced HR Services
    • Outsourced Recruitment
    • Recruitment Partner Service (RPS)
  • Resources
    • News and Media
    • Forms & Checklists
    • Blog
  • News and Media
  • Blog
  • Contact Us

Employee Matters helps businesses in Sydney, Melbourne, Perth, Brisbane, and across all major Australian towns and cities with their HR and Recruitment needs.

 


Home » Webinar: Why Most Businesses Get Hiring Wrong (and what to do instead)
Copyright | Employee Matters
Terms + Conditions | Privacy Policy
Design by Five by Five