How Employers Are Encouraging the Return to the Workplace In the wake of the pandemic, workplaces are deploying innovative strategies to draw employees back into the office environment. ABC News reports on a trend where employers are offering enticing perks such as extra leave, complimentary lunches, and even recreational facilities like virtual golf courses. These […]
With the COVID-19 pandemic only increasing the competitiveness within the job market, it is even more important for employers to retain a workforce of efficient, reliable, and high-quality employees. One vital tool for employers in terms of retaining staff are stay interviews. We take a look at what stay interviews are, how they can […]
Natasha Hawker speaks at the FBAA Annual Conference on the Gold Coast, November 2016
I once worked for a company where the attrition rate was over 50% company-wide and the majority of new hires were not successful beyond the 6 month probationary period. Managers would regularly sit around wondering why the fantastic person they recently hired was now behaving so differently – and then they left! I was one […]
It’s no surprise that podcasts and articles about employee management are the most popular content on Profitable Hospitality. Finding the right people and creating a strong team are a constant challenge for restaurants and cafes of all sizes. Recruiting a new chef, training a manager, or showing a team how to be more efficient – […]
Last week, I met Carol at the Coles checkout. I asked her (while she was serving another customer) whether they sold cool bags. She did not respond – not because she was ignoring me – but she didn’t hear me. That was when I saw that she had a hearing aid (in fact a cochlear […]
Virtually every business I have met to date are extremely cost conscious, and rightly so. Yet many are unaware of one of their greatest costs – their employees and I am not just talking about weekly payroll costs. Let me share an example. What is the current turnover of your business as a percentage of […]
It hurts doesn’t it? When someone in your team decides to leave you after you have invested significant time and money in them. Just think about it – there was the recruitment drive, recruitment fees, onboarding, induction, on the job training, external training and the time it took until they were a fully functional member […]