This week I had to say goodbye to a client that had been with me since the beginning and it was hard, very hard — she had been a regular source of income but it was the right thing to do. The issue was that the employee I had assigned had become too expensive for me and therefore, with a markup, too expensive for the client too. So what did I do? I suggested that my client work directly with my employee (who has now moved on). You might be screaming at the page now,“Why?“
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