Subscribe Now

Simply Enter Your Details To Find Out How
We Can Help Your Business


Ready to go on a Discovery?


To Book your Employee Metrics Lite session, please fill in the details below and we will be in contact.

Apply Now

Please fill up the fields below
Employee Matters Logo
Get in Touch Get in Touch (02) 8021 4206
  • HR Services
        • Outsourced HR
        • How We Work - HR
        • Employee Metrics - Data Diagnostics
        • Featured Industries:

        • Australian Startups
        • Finance, Insurance and FinTech
        • Featured Solutions:

        • HR Consulting
        • Workplace Training
        • HR Policies & Procedures
        • Employee Assistance Program (EAP)
        • Products and Packages

        • We deliver measurable results through great HR:

        • Hear What Our Clients Say
  • HRIS
    • EmployeeHub – Managed HRIS (HR Information System)
  • Recruitment Services
        • Outsourced Recruitment
        • Featured Solutions:

        • Tiered Recruitment Packages
        • Recruitment Partner Service (RPS)
        • Learn More:

        • Hiring Manager Training
        • Why Choose Us for Recruitment?
        • How We Work (RPS)

        • We’re not an agency, and our clients love that:

        • Hear What Our Clients Say
  • About Us
    • About Employee Matters
    • Meet the Team
    • What Our Clients Say
    • Referrals and Partnerships
    • Core Values and Vision
  • Resources
        • The Latest:

        • News and Media
        • Blog Articles
        • Videos and Webinars
        • Featured Content:

        • ER Legislation Resource Hub
        • e-Book: 7 ER Risks for Employers
        • Downloads and Knowledge Hub:

        • HR Forms & Checklists
        • 'Working From Home' Pack
        • HR & Recruitment FAQ’s
        • Book: "From Hire to Fire"
        • From the Archives:

        • 'Employees Matter' Podcast
  • Jobs
  • Contact Us

COVID-19 RESPONSE – AWARD CHANGES

COVID-19 RESPONSE – AWARD CHANGES

Home » COVID-19 RESPONSE – AWARD CHANGES

April 7, 2020
  • Natasha Hawker HR recruitment expert
    Written by Natasha Hawker
    Founder and Managing Director

    Natasha is a leading HR expert, entrepreneur, author and sought-after media commentator for outlets such as Sunrise (Channel 7), ABC Radio and The Australian Financial Review. Natasha co-founded Employee Matters in 2011 to help Australian businesses achieve success through their people.

In response to the COVID-19 outbreak and, in particular to support some of the hardest hit industries, the Fair Work Commission has approved temporary changes to the Clerks, Hospitality and Restaurant Awards. This follows joint applications for these changes made by employer groups and unions.

The welcome changes allow employers flexibility in applying a temporary reduction of hours, changing an employee’s duties and an allowance to enforce a direction of annual leave. The Clerks Award also allows for greater flexibility for an employer who has employees working from home. A brief snapshot of these changes is outlined below. 

Clerks – Private Sector Award 2010

  • Employers and full and part time employees can agree to a temporary reduction in ordinary hours of up to 25%
  • Employers can direct an employee to do any tasks, even if the tasks aren’t in their usual classification or normal work. Obviously, the task must be safe and the employee must have the skill, qualifications and competency to complete the task. If an employee works above their usual classification for more than one day, the employee must receive payment at a higher rate.
  • Part time and casual staff currently working from home can be engaged in a reduced minimum period of 2 hours per shift.
  • Employees working from home can agree with their employer to change their span of hours to allow them to work Monday – Friday 6am – 11pm and Saturday 7am – 12:30pm.
  • Employers can direct an employee to take annual leave by giving their employees at least 1 weeks notice. 
  • Employees can also agree to take up to twice as much annual leave at a proportionately reduced rate.

Changes to the Clerks- Private Sector Award 2010 apply from 28 March to 30 June 2020.

Hospitality Industry (General) Award 2010 & Restaurant Industry Award 2010

  • Employers and employees can agree to reduce their permanent employees’ hours of work to an average of between 22.8 and 38 ordinary hours each week for full time employees or between 60% and 100% of the guaranteed hours per week or over the roster cycle for part time employees.
  • Employers can direct an employee to do any tasks, even if the tasks aren’t in their usual classification or normal work. Obviously, the task must be safe and the employee must have the skill, qualifications and competency to complete the task.
  • Employers can direct an employee to take annual leave by giving their employees at least 24 hours notice
  • Employers and employees can agree to take up to twice as much annual pay at half pay (Hospitality Award only)
  • Employers can direct employees to take annual leave by giving them at least 1 week’s notice if a business is closing down for a certain period. If they do not have enough annual leave to cover they can receive unpaid leave for the remainder of the close down (Restaurant Industry Award only)

Changes to the  Hospitality Industry (General) Award 2010 applies from an employee’s first full pay period on or after 24 March until 30 June 2020

We suggest you familiarise yourself with the specific requirements of each of these changes by referring to the provisions in your Award. Alternatively, contact the Employee Matters team for advice.

Other Changes on the Horizon

As this situation continues to evolve and industries seek to ensure flexibility to help their businesses survive and protect their employees, we will see many of these changes coming through. There is currently an application underway which would see changes to 103 of the 122 industrial awards, after the Fair Work Commission identified a gap in current laws which resulted in employees not having a legal entitlement to self isolation for 14 days if their employers did not approve it. The proposed change would include access to two weeks of unpaid pandemic leave for all full time, part time or casual employees who were required to isolate on medical advice or government direction. Watch this space with regard to the Fair Work Commission’s application!

As the legal landscape continues to evolve in response to the unprecedented COVID-19 outbreak it is imperative employers keep informed of changes that affect their industry and Award.  For any help or general HR advice on how to navigate these changes, please contact the team at Employee Matters on (02) 8021 4206 – or email us on info@employeematters.com.au

 

Disclaimer: The advice, information and resources provided by Employee Matters in response to the COVID-19 impacts and any policies, processes and documentation provided to you, is generic and not specific to any business. It is based on the guidance and information we have at the time you receive it. It does not constitute specific legal advice and should not be relied upon as such. Employee Matters will not assume any legal liability that arises from our advice or use of our documentation
Tags: Employee management, Fair work, COVID

Latest News and Media

Work From Home in Victoria: What Could the Proposed Changes Mean for Employers?

  • 10 September 2026
Work from home in Victoria is once again in the spotlight, with proposed changes prompting discussion about workplace flexibility, employee expectations and what the future of work could look like....
Read More

Ageism in the Workplace: What Australian Businesses Can Learn From easyJet’s Recruitment Drive

  • 1 September 2026
Could Australian businesses be overlooking an experienced and highly capable pool of talent? UK airline easyJet has recently launched another recruitment campaign targeting people aged 50 and over, following an...
Read More

Australia’s Job Mobility Falls to a Record Low: What Does It Mean?

  • 10 August 2026
Australia’s job mobility rate has fallen to its lowest level on record, with fewer Australians choosing to change jobs amid ongoing economic uncertainty. In a shift from the job-hopping trend...
Read More
Should Parents of School-Aged Kids Get Extra Paid Annual Leave

Should Parents of School-Aged Kids Get Extra Paid Annual Leave? – SA Afternoons with Jason Chong | 891 ABC Radio Adelaide

  • 11 July 2026
Have you ever looked at the school calendar and realised the maths just doesn't add up? Working parents face a massive gap between their standard four weeks of annual leave...
Read More

Revealed: The Data Behind Australia’s ‘Great Socceroos Sickie’

  • 1 July 2026
When Australia's World Cup campaign captured the nation's attention, many workplaces experienced something unexpected: a noticeable increase in employee absences. Employee Matters Managing Director Natasha Hawker recently shared her workplace...
Read More

Career Questions People Are Asking AI

  • 29 June 2026
Artificial intelligence is rapidly changing how we work, learn and make decisions but can it really give reliable career advice? Employee Matters Founder and Managing Director, Natasha Hawker, recently joined...
Read More

Sickies, Long Lunches, Green-And-Gold Fever: Australia Set for a Midday Socceroos Party

  • 26 June 2026
Australia’s highly anticipated FIFA World Cup clash against Paraguay lands squarely in the middle of the workday at 12pm Friday AEST. With employers nationwide bracing for a wave of work-from-home...
Read More

When “Office Etiquette” Emails Go Wrong: A Lesson in Workplace Communication

  • 23 June 2026
Navigating sensitive workplace issues is a core part of any manager's job, but a recent incident at a regional organisation serves as a textbook example of poor communication. Following a...
Read More

Latest Blog Articles

How Do Businesses Successfully Manage a Blended Team of In-House, Local Outsourced, and Offshore Workers in Australia?

  • 14 September 2026
Australian SMEs are moving beyond traditional growth models. Growing a company no longer means leasing larger office space and hiring strictly within a tight geographic radius. Today, forward-thinking businesses are...
Read More

The Hidden Mental Health Crisis in Australia: Supporting the ‘Sandwich Generation’

  • 24 August 2026
Employee Matters Managing Director, Natasha Hawker recently shared a powerful LinkedIn post in a moment of vulnerability - it wasn't about a week from hell, it was a snapshot of...
Read More

Why Are Australian Businesses Choosing Embedded Fractional Recruitment Over Traditional Agencies in FY 26-27

  • 20 August 2026
The way Australian businesses are approaching their hiring is changing. For some organisations, paying a recruitment agency a percentage of a candidate’s salary for every hire no longer makes sense,...
Read More

Hidden Risks of Employee Monitoring | What Employers Need to Know

  • 7 August 2026
Employee monitoring has become standard practice for many Australian businesses, particularly since remote and hybrid work arrangements became part of everyday business. Employers may use monitoring tools to protect company data, improve...
Read More

The Power of Purpose: Why an Engaged Workforce is Australia’s Ultimate Competitive Advantage

  • 4 August 2026
There was a time when employee engagement was viewed as a soft HR concept - a warm and fuzzy metric relegated to annual surveys and workplace pizza parties. However, in...
Read More

Strategic Workforce Planning: The Essential Blueprint for Future-Proofing Your Business

  • 27 July 2026
In a rapidly changing business environment, having the right talent in place at the right time is a critical requirement for survival and growth. Many organisations make the mistake of...
Read More

Purpose Over Paychecks: Why a Strong EVP is Your Best Recruitment Tool

  • 22 July 2026
In the current job market, we’re seeing a fascinating shift. It’s no longer just about the digits on a paycheck; it’s about the soul of the company. Recently, our team...
Read More

Accessorial Liability: Why You (Personally) Can’t Afford to “Just Follow Orders”

  • 22 April 2026
In Australian employment law, the "corporate veil" provides little protection for professionals. Under Section 550 of the Fair Work Act 2009, individuals can be held personally liable for company breaches....
Read More

(02) 8021 4206
  • About Us
    • About Employee Matters
    • Book a Free Call
    • What Our Clients Say
  • Services
    • Outsourced HR Services
    • Outsourced Recruitment
    • Recruitment Partner Service (RPS)
  • Resources
    • News and Media
    • Forms & Checklists
    • Blog
  • News and Media
  • Blog
  • Contact Us

Employee Matters helps businesses in Sydney, Melbourne, Perth, Brisbane, and across all major Australian towns and cities with their HR and Recruitment needs.

 


Home » COVID-19 RESPONSE – AWARD CHANGES
Copyright | Employee Matters
Terms + Conditions | Privacy Policy
Design by Five by Five